My Board

How do I return an item? Can I return it if it’s not my size? How much does shipping cost? How do I open an account? “What if I haven’t received my product ? Where can I request an invoice?”

These are the kinds of questions often asked by Internet users on websites that clutter up customer service ...

Identify stakeholders
The first step is to identify all the company's stakeholders, internal and external: customers, employees, suppliers, partners, investors, local stakeholders (associations, elected officials, etc.), etc.

The diversification of the actors directly or indirectly involved in the ...

All! SMS marketing is appropriate for any company, regardless of its sector of activity. If it has customers (and the basic information concerning them: name, first name, email, telephone) then it necessarily has information to communicate to them and much of it would benefit from being delivered by ...