First price increase in 27 years
Posted: Sun Dec 22, 2024 8:53 am
For an extra bit of innovation around a delivery day of your choice, we head to AO.com . The electronics retailer is doing its bit for the environment with ‘eco’ delivery days when the courier is ‘already in the area’. Result: less traffic on the road, less fuel needed, less emissions.
4. Delivery people are the heroes of our new economy. Time to treat them like one.
The rise of e-commerce . Apps that let us order meals. Online retailers that deliver themselves. All in all, there is a lot of delivery going on these days. We live in a golden age of logistics. Or do we? Due to the enormous increase in deliveries, the demand for good couriers and drivers is immense. And the consequences are now becoming clear…
Shortage of capacity
In the Netherlands, a shortage of delivery personnel hung like a dark cloud over the 2017 holiday season. Some carriers even felt compelled to send all office staff on the road. This shortage of carriers was partly the reason for Coolblue to spread their Black Friday over an entire week , for fear that a one-day peak would overwhelm their logistics partners. Ironically, the same Coolblue is also looking for over a thousand delivery personnel to deliver large goods.
A shortage of delivery personnel hung like a dark cloud over the 2017 holiday season
A shortage of delivery personnel hung like a dark cloud over the 2017 holiday season.
Is free shipping to blame?
Across the border, carrier Hermes faced the same problem, resulting in delays . In a comment, a spokesperson pointed accusingly at free delivery. Because consumers do not want to pay for delivery and webshops also want to get the most out of it, there is little left to compensate staff properly, according to the carrier.
The huge amount of e-commerce parcels leads to overworked couriers in Japan
The sheer volume of e-commerce parcels is leading to overworked couriers in Japan.
It is not only in Europe that it is cracking. Japan is currently in a real ' package crisis' , because there is not enough staff available. The staff that remains is being swamped and is becoming overworked.
One of the major delivery companies was example of whatsapp number in philippinesforced to increase shipping costs for the first time in 27(!) years. The hope is that this will cause Japanese people to send a little less, and that some extra money will be left over for better treatment of delivery people.
Hopefully this will set a trend for 2018. Now that carriers are having a hard time finding good staff, they can make a difference with better employment conditions and pleasant working conditions.
5. Delivery subscriptions: the key to free delivery?
Part of the problem behind trend #4 is the frugality of consumers when it comes to delivery. Every study you read on this topic comes to the same sobering conclusion. At the top of our delivery desires is ‘free’. This desire is so great that many consumers will throw extra items in their shopping cart just to avoid paying for delivery. Many are also willing to wait longer for their package to arrive if it means saving a few euros.
To meet this 'irrational' consumer need, retailers have now found a new weapon: delivery subscriptions. The idea: in exchange for a fixed amount per month or year, you enjoy unlimited free delivery. Sometimes premium delivery options are also included.
An example of a delivery subscription.
4. Delivery people are the heroes of our new economy. Time to treat them like one.
The rise of e-commerce . Apps that let us order meals. Online retailers that deliver themselves. All in all, there is a lot of delivery going on these days. We live in a golden age of logistics. Or do we? Due to the enormous increase in deliveries, the demand for good couriers and drivers is immense. And the consequences are now becoming clear…
Shortage of capacity
In the Netherlands, a shortage of delivery personnel hung like a dark cloud over the 2017 holiday season. Some carriers even felt compelled to send all office staff on the road. This shortage of carriers was partly the reason for Coolblue to spread their Black Friday over an entire week , for fear that a one-day peak would overwhelm their logistics partners. Ironically, the same Coolblue is also looking for over a thousand delivery personnel to deliver large goods.
A shortage of delivery personnel hung like a dark cloud over the 2017 holiday season
A shortage of delivery personnel hung like a dark cloud over the 2017 holiday season.
Is free shipping to blame?
Across the border, carrier Hermes faced the same problem, resulting in delays . In a comment, a spokesperson pointed accusingly at free delivery. Because consumers do not want to pay for delivery and webshops also want to get the most out of it, there is little left to compensate staff properly, according to the carrier.
The huge amount of e-commerce parcels leads to overworked couriers in Japan
The sheer volume of e-commerce parcels is leading to overworked couriers in Japan.
It is not only in Europe that it is cracking. Japan is currently in a real ' package crisis' , because there is not enough staff available. The staff that remains is being swamped and is becoming overworked.
One of the major delivery companies was example of whatsapp number in philippinesforced to increase shipping costs for the first time in 27(!) years. The hope is that this will cause Japanese people to send a little less, and that some extra money will be left over for better treatment of delivery people.
Hopefully this will set a trend for 2018. Now that carriers are having a hard time finding good staff, they can make a difference with better employment conditions and pleasant working conditions.
5. Delivery subscriptions: the key to free delivery?
Part of the problem behind trend #4 is the frugality of consumers when it comes to delivery. Every study you read on this topic comes to the same sobering conclusion. At the top of our delivery desires is ‘free’. This desire is so great that many consumers will throw extra items in their shopping cart just to avoid paying for delivery. Many are also willing to wait longer for their package to arrive if it means saving a few euros.
To meet this 'irrational' consumer need, retailers have now found a new weapon: delivery subscriptions. The idea: in exchange for a fixed amount per month or year, you enjoy unlimited free delivery. Sometimes premium delivery options are also included.
An example of a delivery subscription.