Pitfalls in Talking to Clients
Posted: Tue Dec 24, 2024 9:21 am
It's fun to sell when clients are open to cooperation. But few people enjoy dealing with the conflict inherent in sales. If you want to succeed in this area, you need to know how to have tough conversations and feel confident doing so. The following problems can be identified in negotiations with clients:
1. Time.
The first conversation you usually have with your dream malaysia phone numbers clients is the hardest one. You need to ask them to set aside some time so they can learn about the benefits of working with your company. Clients say no to you because they are too busy. They will probably say no to everyone else, but it is still unfair. So your very first conversation starts with a client’s “no,” but you should not give up at this stage. There is nothing wrong with a client’s refusal. In fact, a significant portion of first malaysia phone numbers conversations start with such “nos.” Look at it this way: clients who say “no” are simply not your clients.
2. Access
After the first conversation, the client is asked for access. You will need access to information, and if you are a really good salesperson, to information that no one has asked for yet. You will also need access to other stakeholders - your potential clients or partners. Is the prospect refusing this? Why do you need this information? What will you do with it? Why do you need these people? What if they take my project away? What if I ruin my relationship with them? These are potential questions that you need to learn how to answer if you want to get the information you want and move on to the next level of negotiations.
3. What the client really wants.
Your client thinks they know what they want. Unfortunately, that’s not always the case. What they want may not solve the problem, and then they won’t get the results they expect. This is essentially a courage conversation. You need to tell them that what they want won’t work and explain why you can’t provide it. Want to be your client’s sales consultant and trusted advisor all rolled into one? Be brave and have that conversation.
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4. The price issue.
It just so happens that your price is higher than your competitors. And it is higher than what the client is currently paying. That is why he hesitates or even tries to refuse. But the cost of your product is the investment that will give the desired results. The client wants to compare you with competitors who do not provide what you offer? Help him with this. If you want to win in price for the product you offer, talk about the right investment and do not be afraid to justify the stated price.
1. Time.
The first conversation you usually have with your dream malaysia phone numbers clients is the hardest one. You need to ask them to set aside some time so they can learn about the benefits of working with your company. Clients say no to you because they are too busy. They will probably say no to everyone else, but it is still unfair. So your very first conversation starts with a client’s “no,” but you should not give up at this stage. There is nothing wrong with a client’s refusal. In fact, a significant portion of first malaysia phone numbers conversations start with such “nos.” Look at it this way: clients who say “no” are simply not your clients.
2. Access
After the first conversation, the client is asked for access. You will need access to information, and if you are a really good salesperson, to information that no one has asked for yet. You will also need access to other stakeholders - your potential clients or partners. Is the prospect refusing this? Why do you need this information? What will you do with it? Why do you need these people? What if they take my project away? What if I ruin my relationship with them? These are potential questions that you need to learn how to answer if you want to get the information you want and move on to the next level of negotiations.
3. What the client really wants.
Your client thinks they know what they want. Unfortunately, that’s not always the case. What they want may not solve the problem, and then they won’t get the results they expect. This is essentially a courage conversation. You need to tell them that what they want won’t work and explain why you can’t provide it. Want to be your client’s sales consultant and trusted advisor all rolled into one? Be brave and have that conversation.
Don't waste your advertising budget
The call tracking and end-to-end analytics service will show the effectiveness of each source in terms of “from click to sale”.
Get a consultation
4. The price issue.
It just so happens that your price is higher than your competitors. And it is higher than what the client is currently paying. That is why he hesitates or even tries to refuse. But the cost of your product is the investment that will give the desired results. The client wants to compare you with competitors who do not provide what you offer? Help him with this. If you want to win in price for the product you offer, talk about the right investment and do not be afraid to justify the stated price.